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Leadership Competencies for an eWorld

The Information Sciences and Technology bachelor's degree program prepares graduates with the theoretical frameworks and skill sets necessary to compete and be productive in the information technology-intensive global context that defines the new “Information Age.” Following are core competencies IST graduates take into the workforce.

Computer Applications Systems

Abilities:

  • Apply information systems solutions to functional, inter-organizational, operational, managerial, and executive problems and opportunities
  • Describe characteristics of various information systems

Knowledge:

  • Organizational theory, structure, and functions
  • Characteristics and capabilities of systems and technologies

Information Technology and Tools

Abilities:

  • Describe the functions and components of computers and networks
  • Select and apply software tools for organizational solutions
  • Develop and manage distributed systems with high-level tools and methodologies

Knowledge:

  • Computer and networking concepts
  • Distributed systems
  • Database implementation and management
  • Programming languages and environments
  • Security and privacy management

Management

Abilities:

  • Establish project goals consistent with organizational goals
  • Specify gather, deploy, monitor, and direct resources and activities
  • Observe the need for paradigm shifts
  • Apply concepts of continuous quality improvement

Knowledge:

  • Mission, planning, goal setting and tracking
  • Project and steering team operation
  • Leadership, motivation, and team building
  • Measurement and benchmarking

Problem Solving

Abilities:

  • Recognize the need for the application of analytical methods
  • Devise questions that will identify problems
  • Apply systems concepts to define and solve problems
  • Formulate creative solutions to simple and complex problems

Knowledge:

  • Technical observation and writing
  • Problem-solving models
  • Life cycle stages
  • Creativity techniques
  • Methods to collect, summarize, and interpret data
  • Statistical and mathematical methods

Interpersonal Relationships

Abilities:

  • Effectively work with people of diverse backgrounds
  • Effectively work with people at all corporate levels
  • Lead and facilitate teams in a collaborative environment
  • Develop win-win approaches
  • Empathetically listen and seek synergistic solutions

Knowledge:

  • Leadership, management, and organizations
  • Small-group communications and motivation
  • Organization, team, and individual goal setting
  • Shared vision and responsibility
  • Cultural diversity

Communications

Abilities:

  • Accurately observe, note, and explain observations of events
  • Actively listen and express complex ideas in simple terminology
  • Organize and make presentations
  • Write memos, reports, and documentation

Knowledge:

  • Listening, observing, and documenting
  • Interviewing and speaking
  • Negotiating and facilitating
  • Interpreting and presenting ideas
  • Developing and using multimedia